Tuesday, March 23, 2010
Unified Communications says, "Green" not "Red"
I understand Unified Communications to be a combination of many types of protocols and programs built into one telecommunications package.
In other words, you have your Voicemail, your Instant Messaging, your Email, your Internet, your SMS or Text Messaging wrapped up in a console that offer Digital Telephone or Voice over Internet Protocol (VoIP) on one Telecommunications System.
Can you imagine just for a moment walking into the Doctor's Office and the Receptionist ask your name, then say within a few seconds, the Doctor will see you shortly. But, the Receptionist never picked up the telephone or perform a shout-out over the Intercom. Instead, the Receptionist Instant Message the Medical Assistant to inform that person of your arrival.
Now, that was just one scenario. Another situation could play out in a Restaurant, where the Maitred or Headwaiter contacts a Waiter located in the Kitchen via Instant Messenger to inform them that a Guest needed to be seated in station 50.
My point is simple, Unified Communications is apart of the Information Technology Revolution. Like RSS (Really Simple Syndication), it is a popular social media tool similar to Twitter in some instances, but could be built internally into your local computer network or telecommunication system in your place of business. Not to mention that you can also integrate Social Networks into a Secured Unified Communications System Today.
Furthermore, properly implemented and utilized, a Secured Unified Communications System could increase productivity and improve Customer Service, thus building green dollars in revenue.
So, what do you know about Unified Communications Systems? Please take a moment and click here to take a brief survey (http://tinyurl.com/yfdw8fn).
Also, Broadcasting Interest Enterprise, Inc. offers Unified Communications Systems to Small & Medium-sized business; for more information, please feel free to call or text us at (404) 348-8319.
Sign,
C. Henry Adams
President / CEO
Broadcasting Interest Enterprise, Inc.
(404) 348-8319
bienminc@gmail.com
http://biemediagroup.com
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